Complaint Notification

Our companies priority is customer satisfaction.  The growth of our customer portfolio has been in large as a result of recommendations from guests who have enjoyed our service and shared our details with friends and family. Our customer service operators take pride in listening to the needs of our guests and potential guests. Our experienced team works hard to understand the needs and expectations of our guests and welcome any feedback received as an opportunity to develop and improve. From the moment you contact us  until the end of your holiday we will endeavour to fulfil every request our guests make.

You can inform us of any wishes, requests or complaints by completing the form below. The information sent through this form will only be forwarded to authorised personnel  and will be kept confidential through the examination of any complaints.

We guarantee that no complaints will remain unresolved.