For the purposes of the Data Protection Act 1998, Baransel Villas Ltd is a data controller. We are committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.
The purpose of this statement is to explain to you what personal information we collect and how we may use it.
In order to process your booking we need to collect certain personal details from you. These details will include the names of the party members and at least the party leader's contact details (including email address). We will use the contact details you have given us to correspond with you in relation to your booking or enquiry.
We use a booking system called SuperControl to manage our online booking process. We have a written contract with SuperControl to ensure that they will process your data on our behalf in compliance with all applicable Data Protection Laws.
In order to comply with local laws, we will ask you to provide other personal details, including passport information and dates of birth.
We will need to pass on your personal details to the owners of the properties you book with us, or to the local management agencies who look after those properties on the owners’ behalf. They or we may also need to pass on certain details to companies and organisations who need to know them so that your holiday can be provided and that local laws can be adhered to (local authorities). Such owners, management agencies, companies and organisations may be outside the European Union.
In order to refund your damage deposit to you, we will ask for your bank details.
We do not store your debit / credit card details if these are given to us to pay for your booking.
When you request a newsletter we ask you for your e-mail address.
We use your personal information to update you about new products/offers or services if you opt in to receiving this information at the time of booking, or if you subscribe to our mailing list.
You can opt out of receiving marketing emails from us at any time.
We do not sell, rent or exchange your personal information with any third party for commercial reasons.
We may need to disclose our customer database, including any personal data relating to you contained therein, to a third party who acquires or attempts to acquire all or substantially all of the assets or stocks in our Company or our website whether by merger, acquisition, re-organisation or otherwise.
We retain your data only as long as necessary for tax and insurance purposes or to fulfil legislative requirments.
We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.
We do not collect sensitive information about you except when you specifically knowingly provide it.
You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee of £10 to respond to such a request to cover administration costs. We promise to respond to your request within 40 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request.
If you believe that any of your personal details which we are processing are inaccurate or incorrect please contact us immediately.
This privacy statement covers websites owned and controlled by us only. Links to other websites and any information collected by these sites are not covered by this privacy statement.
As our privacy statement may change due to developments in the law, we would encourage you to reread our privacy statement from time to time so that you are aware of any changes in how we gather and use personal information.
If you have any questions about privacy please contact us at [email protected].